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HBO Max Not Working On PS4? Here’s How To Fix It!

Are you getting multiple errors that prevent you from watching such films, and you discover that HBO MAX is not working on PS4? Don’t worry about those issues because we’ve created this guide to assist you in resolving the problem as quickly as possible.

HBO is one of the oldest television networks. They were the first to bring you the cinematic experience from the comfort of your own home. Since then, they’ve only expanded their business, becoming today’s entertainment tycoons.

HBO has expanded its entertainment empire to include numerous divisions, and streaming is one of them. This guide will show you the simple troubleshooting steps to resolve the HBO Max not working on PS4 issue. If you have any other problems related to your gaming console click here for further assistance. 


Why Is HBO Max Not Working On PS4?

Although you can watch your favorite movies on our gaming console using HBO Max, some PS4 users experiencing the HBO MAX are causing issues on their systems. The PS4 version of the HBO MAX app has a lengthy reputation of being unstable and creaky to use compared to the mobile or PC versions. However, there are some potential reasons which causing the HBO Max not to work on PS4:

  • You are using an outdated application which is causing the issue.
  • Internet service might be down.
  • HBO Max server may be down in your area.
  • Third-party tool or extension interference
  • Gaming console using a version that leads to the HBO Max not working on PS4 issue.

How Do I Fix HBO MAX Not Working On PS4?

HBO Max is one of the best streaming platforms with a vast library of movies, shows, and sessions, but sometimes HBO MAX is not working on PS4. We are here to identify and troubleshoot the problem which caused the issue and try to resolve it. 

Restart Your Gaming Console

Restart is one of the simplest and most effective ways to resolve minor errors and get back to their standard paste. It will force your device to reload all of its files, removing any temporary issues or malfunctions. Follow these steps to restart the PS4:

  • First, navigate to the PS4 main screen and select Power Options
  • Once power options appear, select the Restart option.
  • Now press the X or O button to confirm your action. 

After refreshing your gaming console, check the HBO to see if the issue persists. If the HBO Max doesn’t work on PS4, move to the next step.

Check If HBO Servers Are Down

HBO MAX is a subscription-based streaming service, and it saves all of the information on the programs and movies you watch on its servers. That means you can stream without issue as long as you have access to those servers through the HBO Max application on PS4.   

Sometimes these servers are not providing the service, which causes the HBO MAX not working on PS4. You need to test the server to see if the HBO Max servers are down. The third-party platform gives information on server problems for various streaming services such as HBO.

Turn Of Your VPN  

VPNs offer users the required internet security, which can hide your IP address and show different IP addresses. If someone has access to your IP address, they can quickly ruin your online experience by hacking it. 

However, people use this masking in VPNs to change their location on the internet to access restricted content. Nowadays, the streaming service is smart enough to identify the user who uses the VPN. 

Therefore, this might cause HBO Max not working on PS4 issue, disable or delete the VPN and check that HBO Max is working appropriately.  

Update Your PS4 

Gaming consoles receive updates to ensure that they remain compatible and optimal for all support applications. If HBO Max isn’t working on your PS4 or PS5, see if there are any outstanding console updates.

  • First, navigate to the Settings from the PS4 home screen.
  • Now choose the System Software Update and click on the Update Now option.
  • Finally, you need to follow the on-screen instructions to install it if there are available updates. 

Reset PS4 Settings

Sometimes people seem to forget or mistake clicking a setting on their PS4. In essence, one of these settings changes could be why HBO MAX isn’t working on PlayStation 4. Instead of fixing your settings weeks from memory, you can reset your PS4’s settings to default as an easy remedy. So, follow these steps to reset your PS4 settings:

  • Navigate to the Settings Page in PS4 
  • After that, you need to press the X or O button PS4 controller.
  • Now, click on the Restore Default Settings. 
  • Finally, you need to wait for your PS4 to reset its settings, and it will reboot itself.


We hope one of the above methods helps resolve HBO MAX not working on PS4 issue. If you are still having the problem, we recommend you to connect with HBO MAX support for more guidance.

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